Over the past 10 years I have worked in and around social media and digital content. As the discipline has grown and evolved so have the roles that I have taken. My passion is helping brands create meaningful communities often by creating content or experiences that resonate with people. I'm part planner, part creative and part account man.


The different organisations that I have worked for have given me a well-rounded experience in working with varying degrees of support and resource. As such I am as happy working in an agency environment as I am working for a start-up.

 

Social Content Editor - RKCR/Y&R

Sept 2013 - present

 

As a very traditional above the line ad agency, RKCR,Y&R brought me in as part of their push to develop their digital / social credentials. My main responsibility is overseeing social content for Vodafone.  

 

Freelance Community Manager - AKQA

Jan 2013 - May 2013

 

Working on Love Gold, a new initiative from the World Gold Council, I was responsible for managing all social activity. This included:

-Developing and planning yearly, monthly and weekly content calendars.

-Working with the WGC PR team to develop a crisis comms plan.

-Monitoring and responding to all community engagement.

-Directing the analytics team on monthly and weekly reports.

-Developing a global editorial and content workflow.

 

Social Strategist - Albion

Sept 2010 - Oct 2012

 

At Albion I sat between the Planning department and Creative department as the sole Social Strategist. Working on pitches and existing clients including:

-Jose Cuervo Especial: Developing a global content strategy. Overseeing multi-territory campaigns and managing 3rd party community managers.

-Jose Cuervo Traditional: Developing a social strategy based around real world events. Defining partners, influencers and outreach.

-Quotemehappy.com: This was a brand that Albion created with Avi va. I was involved from the start and developed all social and content strategy including tone of voice, internal social engagement strategy and crisis plans.

-Wonga: Developed tone of voice and character back stories for social media.

I also provided support on Air New Zealand, giffgaff, Skype, Anthony Nolan, Just Giving and worked with senior management to develop the internal communication strategy.

 

Community Manager  / Strategist - Taptu

Sept 2009 - Sept 2010

 

When I worked at Taptu it was a mobile search and discovery engine for touch screen phones with an app for iOS and Android. My role included:

-Developing strategy to engage ‘super users’ and build community.

-Managing external PR agency and remote community manager.

-Leading blogger and key influencer outreach.

-Advising on product and feature development.

 

Freelance Engagement & Content Strategist - We Are Social

Aug 2009 - Sept 2009

 

At We Are Social I was brought in to help kick start a project for whisky brand Macallan and involved:

-Mapping the digital whisky sector and identifying key influencers, bloggers and community members.

-Studying the habits, hierarchy and dynamics of the online whisky community.

-Advising on best practice and terms of engagement for a proposed strategy based on the research.

 

Freelance Engagement Strategist - Iris Digital

June 2009 - Aug 2009

 

At Iris Digital I worked on a video project for Sony Ericsson and the role included:

-Researching social networks and identifying, key influencers, groups and moderators.

-Engaging influencers to seed video and image content.

 

Head of Marketing & Community - Tipped

Aug 2007 - June 2009

 

As a founding member of Tipped I was solely responsible for all PR, marketing and community activity including:

-Influencer and engagement strategy.

-Creating super user events.

 

Previous Roles

 

Quality Assurance - Emap / Bauer - 2007

Event Producer - Vice - 2007

Head of International Licensing and Programming - Epitonic  2006

Head of Events and Marketing - RESFEST -2003 - 2005

Label Manager - Palm Pictures - 2001 – 2003

Intern – Dazed and Confused - 2001